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Privacy Policy

Last updated: March 1, 2026

1. Introduction

Aero Social ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social intelligence platform and related services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Company name and job title
  • Billing and payment information
  • Account credentials
  • Communications with our support team

Social Media Data

Our platform analyzes publicly available social media data to provide insights. We do not collect private social media content or access your personal social accounts unless explicitly authorized.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to inquiries and provide customer support
  • Improve our platform and develop new features
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

7. Third-Party Services

We may use third-party services for analytics, payment processing, and other functions. These services have their own privacy policies and we encourage you to review them.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, email us at privacy@cci.ai.